Retail Modernisation
Help small shops improve billing, stock control, digital payments, and customer experience.
Retail Network
Retail & FPS
Division Overview
Retail & FPS Division
The Retail & FPS division supports local retailers and fair price shop operators with practical guidance on digital adoption, customer service, inventory discipline, financial readiness, and community-facing service delivery.
The division works as a focused support area where entrepreneurs, members, partners, and local teams can receive awareness, coordination, and practical guidance suited to this sector.
Register InterestSector-focused MSME support
MSME PCI helps participants understand opportunities, improve readiness, and connect with relevant programs, advisors, events, and institutional support.
Focus Areas
How This Division Helps
Fair Price Shop Support
Promote better service practices, documentation awareness, and operational discipline for FPS owners.
Digital Payments
Encourage UPI, online records, and simple digital tools for transparent business operations.
Local Commerce
Strengthen neighbourhood retail as a reliable livelihood and service channel.
Working Method
Support Process
The division follows a simple, practical approach: understand the requirement, guide the participant, connect the right support, and encourage responsible growth.
01Identify local retailers and FPS operators needing support.
02Conduct awareness sessions on digital tools, schemes, and documentation.
03Guide participants on finance readiness and basic business planning.
04Create local networking opportunities with suppliers, institutions, and members.